Transforming Guest Reservations into Guest Relationships and Sales.
Sell more direct. Connect guests, staff, and operations in a single platform.
OTAs bring you guests. OpenHost turns them into loyal customers.
Every reservation is an opportunity to build a relationship, increase direct bookings, and generate more lifetime revenue.
Today, most independent hospitality businesses struggle with:
OpenHost brings your guest journey, communication, marketing, and operations together in one platform.
From the first booking to the next check-in.
Capture
The guest completes an online registration before arrival. Your hotel starts building its own relationship from the very first contact.
Understand
Build a complete guest profile. History, preferences, behavior, and purchases.
Sell
Offer the right product at the right time. Early check-in, late check-out, extra nights, packages, experiences, and the next booking.
Automate
Automations via WhatsApp, SMS, email, landing pages, and notifications. Everything happens automatically throughout the guest journey.
Operate
Front desk, housekeeping, maintenance, and management. Everyone works from the same information.
Analyze
See everything in one dashboard. Bookings, revenue, conversions, upsells, operations, and relationships.
Everything in the palm of your hand.
Everything your hotel needs to sell more direct.
Guest App
- •Online registration
- •Purchases
- •Requests
- •Packages
- •Messaging
- •Direct booking
Guest CRM
- •Build lasting relationships
- •Know every guest
- •Track history
- •Create campaigns
Automated Communication
- •SMS
- •Reminders
- •Confirmations
- •Post-stay
Management Dashboard
- •Bookings
- •Revenue
- •Occupancy
- •Direct sales
- •Upsells
- •Team
Operations
- •Housekeeping
- •Maintenance
- •Tickets
- •Checklists
- •Photos
- •Room status
AI-Powered Service
- •Automatic replies
- •Request classification
- •Routing to the team
What changes with OpenHost.
Before
- The guest returns through the OTA.
- Another commission.
- Data scattered everywhere.
- Manual communication.
- Team putting out fires.
- Upsells forgotten.
After
- The relationship belongs to the hotel.
- More direct bookings.
- Automated communication.
- Organized operations.
- More sales.
- More loyalty.
Results from properties like yours.
How Studio.haus grew direct bookings from 10% to 60% and sold a record number of packages in 2026
A case study on scaling the guest experience in a single platform
Key Results
- •Direct bookings grew from 10% to 60%, drastically reducing OTA commission costs
- •20–25% increase in upsell revenue across properties
- •60% of guest requests handled automatically
- •2 properties managed in one unified dashboard
How Casavila went from 5% to 42% direct bookings and built a returning guest base
A case study on reclaiming the guest relationship with OpenHost
Key Results
- •Direct bookings grew from 5% to 42%, eliminating dependence on OTA commissions
- •87% online registration rate before arrival
- •R$2,400 average package sold per guest
- •82% increase in returning direct guests year over year
OpenHost was built for hospitality operators who want to own the guest relationship.
Independent Hotels
Own your guest relationship and reduce OTA dependence with a platform built for properties that compete on experience, not just rate.
Boutique Hotels
Turn character and service into repeat direct bookings with personalized communication, upsells, and a memorable guest journey.
Inns & Bed-and-Breakfasts
Keep the personal touch while automating registration, messaging, and operations — so you can focus on hospitality, not admin.
Short-Stay Operators
Manage multiple units, owners, and channels in one place with automated guest flows from booking to check-out.
Small Hotel Groups
Unify two to ten properties under one dashboard, consistent guest experience, and shared operational playbook.
Vacation Rentals
Deliver a hotel-quality experience for houses and villas with professional onboarding, upsells, and 24/7 guest support.
Simple pricing: R$25 per room per month.
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Frequently Asked Questions
Let's Talk?
Reclaim the relationship with your guests.
Sell more direct.
Organize your operation.
All in a single platform.